Archives for April 2010

Marketing Trends on the New Social Web

It is truly amazing how quickly the social Web is changing – and how that is changing the business of Web marketing.

Yet, if you take the time to learn the trends, you will be better equipped to maximize the results from your online marketing efforts.  Web Marketing Trends - JeffKorhan.com

Here are some of the recent trends I'm noticing.

Observations

  • Search Engine Optimization (SEO) is being seriously challenged by SMO (Social Media Optimization).  This is one that we saw coming, so there should be no surprises here.  You should have strategies in place for maximizing your presence with both.
  • Of all of the social media networks, Facebook is presently turning the social media world upside down. Mashable CEO Pete Cashmore is even suggesting we consider Facebook optimization!
  • Twitter is still the king of real-time search.  You can gather data through real-time search engines such as Collecta that Google has most likely not indexed, if it every will. 
  • And let's not rule out Foursquare as a future contender with their geo-location capabilities that provide up to the minute LBS (location-based status) updates.  
  • LinkedIn is proving that it has plans to remain a player in the game of social media networking and marketing.  Today it added a new feature today that allows you to follow companies.  You can now better monitor companies you compete against, wish to do business with, or work for.
  • Blogs have surpassed websites as content drivers.  If you are serious about marketing, you need a blog and a viable strategy for using it to build your business legacy.
  • And lets not forget Email marketing.  It is still very effective, provided you are able to dial down the frequency and be crystal clear about your call to action.  Email marketing is still interruption marketing, so you have to respect the permissions your list members have granted you.  As we all know – many don't.
  • I would not normally consider Apple in this mix, but their continued innovation never seems to abate.  I am especially interested in their plans to build advertising into apps to keep the cost low or free, while also giving the developers a source of revenue, and you and me a rich experience for new product and service offerings.  Here's a video of Steve Jobs explaining iAds.

Conclusions

  • While a great deal has changed, much has remained the same. 
  • The top social media networks have been LinkedIn, Facebook, and Twitter, and they are all still well positioned to carve out a defensible niche on this social web.  You will be wise to continue to maintain a distributed presence on all three, while also keeping an eye out for the new contenders – which of course may get absorbed by these major players.
  • With respect to Google search, blogs continue to dominate websites as sources for relevant data due to their frequently indexed updates and inbound links.

My Recommendation

You web marketing strategy should continue to incorporate a balanced presence.

If anything, this is more important than it used to be.  We never imagined that Google could be supplanted as the king of the Web.  And while it looked for a while that Twitter would be the one accomplish that feat, Facebook has shown some moxie to currently take the lead.

Just as wise investors will carefully diversify their investments, you and I should strategically do the same to build and maintain a balanced presence for our small business Web marketing.

If you missed yesterday's post, you still have a chance to win a free advance copy of Delivering Happiness – the story of how CEO Tony Hsieh used this human technology to build Zappos from a small business into a model of success.

Win an Advance Copy of Delivering Happiness: The Zappos Story

As promised in an earlier post on Delivering Happiness, the new book by Zappos CEO Tony Hsieh, it is time to give away a free copy. 

2010April20_DHBook
What You Need to Do

Just leave a comment and let me know what you enjoy about this blog.  What have you learned that has made a difference for you and your business?    That's all you need to do. 

Bonus points will be considered for anyone that also "LIKES" this blog.  By this I mean hitting the Facebook LIKE button in the upper right hand corner.  Here is what that button looks like.

Like This - JeffKorhan.com

If you aren't comfortable with that, there are plenty of other buttons below for sharing.

Delivering Happiness

Zappos was sold to Amazon last year for over a billion dollars, so it is by no means a small company.  Yet, the message I am getting from this book is that is was successful because it was operated like a small business.    That says something pretty cool about the future of small business, because Zappos has a great story to tell.

I can almost assure you that you will see your business in Tony Hsieh's story;  I know I did.  We all know that running a small business is not a smooth ride.  There are ups and downs and highs and lows, and sometimes some agonizingly extended sideways periods.  The evolution of Zappos involved all of this.  The success that resulted had a lot to do with how it all was processed and applied to make the business better, especially the customer experience.

Here's the link to learn more on Delivering Happiness: A Path to Profits, Passion, and Purpose by Zappos CEO Tony Hsieh.  It will be officially released on June 7th.

I Wonder What Jeff Really Wants to Know

There are no tricks here.  No favors for friends.  Though, I will venture to say regular readers have an edge because the question pertains to what goes on here. There is a lot that goes into designing, building, and most importantly, maintaining a blog.  I'm just hoping to learn a few things that will make this blog better for you and everyone else that happens to find their way here. 

So, if you are looking for some ideas for what to comment on, here you some elements to consider:

  • Topics covered (or that you would like to see covered)
  • Length of posts (too short, long, or just right)
  • Categories emphasized (or missing)
  • Lessons learned that helped you
  • Techniques I Use (or should consider)
  • Writing Style
  • Look and Feel of the blog
  • Links to other content
  • Navigation tabs and pages (for example, the Best of)
  • Series such as Small Business Marketing Talk vs. stand along posts
  • Commenting procedure
  • etc, etc, …. you choose

I'd really like to know how to make this experience better for this community.  Speak your mind.  You'll probably get extra credit for having the guts to do so!

In short, feel free to say anything at all.  

What's the purpose of this?  Engagement, sharing, and learning.

I'll leave this open for comments for a few days and then announce the winner no later than Tuesday.  

BTW, anything you wish to explore here can be found with the Google Search box on the right column.  It is specific to this blog.

If you operate or work in a small business and are not already subscribed to this blog, you can do so by using the email subscription or subscribing the feed to your reader.  I look forward to reading your comments.

Good luck!

How Facebook is Creating a Social Frankenstein

As the the firestorm of controversy surrounding the recent Facebook changes continues to smolder, we are gaining more insights into the future of social media – at least the one that Facebook envisions. If you haven't already, you may wish to read the post I made over the weekend that captures the essence of the […]

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Small Business Marketing Talk – #4

This week Small Business Marketing talk will examine one small business that works with companies to help them achieve sustainable revenue growth – in a word, sales!  A few days ago I interviewed David Cooke, better known as the The Sales Cooke.  He is the is the Founder and Chief Growth Officer of Strategic Resource […]

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Marketing Research and Behavior in Native Environments

When you observe the behavior of people in their environment, you can learn a great deal about how you can help them.   Human behavior has been and will always be the essence of marketing.  Your customers have challenges, aspirations, and unique ways of responding to situations.  If you can observe them in their native environment, […]

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Facebook LIKE is Like an Open Book

If you thought social media was making your life an open book, you had better fasten your seat belt because Facebook’s new features are guaranteed to take all of this ahead a full quantum leap. What I am talking about is the new Facebook LIKE button that you may be already seeing.  It seems very […]

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How to Say Thank You with Social Media

This has been an exceptional week for me and my family.  I have been hired to speak for several new clients, celebrated my son's college scholarship awards, and been moved by inspirational stories of loss and love. These occurrences are not linear events.  Relationships, events, and apparent chance encounters have made the difference. If you […]

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How to Brand Your Social Media Value

One of the early benefits of social media was being able to quickly learn what you would typically have had to wait for from traditional sources.  Now that we have real time search, you can get hints of new developments within seconds of when they occurred. In this respect, we are social media.  You and […]

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We Are Social Media – Delivering Happiness

Everything that you and I do or say eventually becomes part of the social media platform.   I recently posted a live video from a speaking engagement in which I related a personal experience to my audience about how the mention of my daughter's name on Facebook became indexed by Google after 2 and 1/2 […]

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Small Business Marketing Talk – #3

We're going to switch gears this week on Small Business Marketing Talk to discuss the social media efforts of a company that is not necessarily a small business – but whose core customer is.   I had pleasure of interviewing Roger Phelps, Promotional Communication Manager at STIHL Inc.  If you are a green industry professional, then […]

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