Innovate or Die – The Race to The Top

Imagine a web with perfect search capabilities – one in which consumers have access to everything they want to know about your business and others just like it.

Knowing that, would you operate differently than you are today?

You can hope your prospects will not discover other sources that are cheaper or better than yours, or you can accept that the day will soon come when they will know all that you do – and more.

Competition is something that keeps business owners and marketers up at night. They bemoan that some are trashing their markets by offering pricing at which nobody can offer a quality product or service.

Is that true – or do they simply have a different business model?

The Future of Marketing is 100% Transparency

If you are willing to warm up to the fact that consumers will soon have 100% access to information, you can avoid allowing your business to die a slow death.

In every industry, business leaders sit back and watch the newcomers compete on a new level, while confidently proclaiming they will never last – yet, many do.

There will be more companies that can do what yours does for less. You can sit back and hope it doesn’t happen, or you can join those of us in the race to the top.

The Race to The Top

Marketers know you never want to compete on price. Price is easily matched by companies that have learned to scale, as well as by those that are desperate or stupid. Regardless of why it happens- you still lose the business.

According to a top Vancouver SEO, smart companies are open and honest about their price. If your offering is better it should command a higher price. The question, how much higher?

The race to the top is won by being so good that price does not matter, within reason. Of course, consumers are not necessarily reasonable – they see better quality and expect to get it at the same price as what is inferior.

This is a challenge we all face.

What is tangible will always be scrutinized – and that includes price.

One powerful way to overcome what is tangible is with intangibles, such as celebrity appeal, if you have it. Though, for most mainstream small businesses, the most powerful intangible is the trust of the communities they serve.

The solution is simple – you have to innovate and differentiate. The only way to compete against price is to be priceless, and that is not an easy thing to do.

Nevertheless, it should be your goal. How can you do what you do now at half the price? How can you then increase your value to solidify that position?

The Race to The Bottom

When your products and services are viewed as commodities, you are in a race to the bottom.

If the average consumer cannot differentiate the quality you offer, it doesn’t matter. It’s as simple as that.

This is one of the benefits of having a solid content marketing strategy – one in which you educate your prospects and customers to make them better buyers of your products and services.

Every industry is going to experience a shaking out over the next several years. The survivors will be those who offer the best price or the best value – and the gap between the two will narrow until they are nearly one in the same.

When there is a race, everyone gets better or they drop out of the race. As search continues to get better, you will see more companies drop out – with the survivors getting better, both in terms of price and quality.

Are you ready to redefine how you operate your business?

Or are you waiting for the race to come to you?

The race is on – some businesses recognize it and others don’t. If you think you are not racing to the bottom – you probably are.

The nature of business these days is one of constant improvement and innovation – a race to the top.

It’s the only condition that can sustain your business in an environment in which perfect information is readily available.

What are your thoughts? Leave a comment below.

And please share this with your community and encourage them to join the conversation.

Until next time, Jeff

Photo Credit: 89studio

Better Business Practices

Business consultants love to talk about best practices because it makes their job easier – and they are not alone.

Many contractors, educators, and salespeople do the same. They have a few solutions that they have perfected – then they apply them to problems that may or may not fit that solution.

That’s the problem. Best practices may be well-practiced by others, but are they what’s best for your small business?

What Needs to be Fixed

The one question you should ask yourself every day is:  What does my business most need right now? Then ask that same question looking down the road a little, and again while gazing even further into the future.

Leading companies in every industry have developed practices that are working for them. You can and certainly should learn from them. Though you will also want to consider some especially relevant factors that are unique to your situation – such as your company culture and the customers you serve.

Ideal is Better than Best

If you follow the best practices of your industry, you may well succeed.  Though there is a risk in following the leaders in your industry.  You are now a follower that may not be thinking about how to make your practices even better.

Sometimes when you are a little ignorant of the right or best way to accomplish an objective, you come up with one that is innovative – one that is ideally suited to your business.

Best practices will increase your odds of succeeding, but innovation that leads to ideal practices could make your business wildly successful.

And guess what? Now you have become the leader.

Congruency is A Form of Innovation

Most businesses, and certainly most small businesses are challenged with the one habit that undermines their success – consistency. The ideas you are now reading are the result of my efforts to build more congruency, and therefore consistency, into my work.

Most of us have developed the habit of consistency in at least a few areas of our businesses. Yet, it’s difficult to achieve that across the board because not all of the pieces fit well together. Look for ways to achieve congruency among the various disciplines in your business and you will greatly simplify your work.

For example, take a look at the topic areas in the secondary navigation menu of this blog (the bottom row). Small business, SEO, social media, content marketing, online marketing, social business, and small business trends are not just the focus of this blog.

They are congruent with my consulting work, the book I’m writing, and my presentations for small businesses.

How about you?

Can you identify those areas within your business that if you innovated and made them more congruent would better serve your customers or clients – and make you more successful?

In my opinion, the biggest lie in marketing is one size fits all. Why?

Because we all know it’s never true.

Collaborate with your customers and then innovate to create practices that will ideally serve them better.

Leave a comment below or share this with your social community on Facebook or Twitter.  You may also wish to try the Google+1 button in the red bar at the bottom of your browser.

Until tomorrow,  Jeff

Photo Credit: sylvar