A friend of mine is well-known in our industry for saying that ‘done is better than perfect.’ He recognizes that there are perfectionists out there — moi?!! – that get so caught up in doing things right that they don’t get things done at all. Regardless, I still applaud Starbucks recent ads, no doubt inspired […]
Get Real Sales by Blogging
December 16, 2007 by Leave a Comment
I’m a sales and marketing expert, though my expertise in two specific areas seem to be merging to create a unique niche. For nearly fifteen years I have worked with the Chopra Center for Well Being, becoming a Certified Meditation Instructor as a result of my incredible experience. Lately, I’m teaching more as interest in […]
Right Actions – Get Out of the (Twilight) Zone
December 3, 2007 by Leave a Comment
I remember this Twilight Zone episode where a box is delivered to a couple that lives in cramped, one bedroom apartment. A note explains that if they unlock the box and push the button, someone they don’t know will die and they will receive $200,000. (I guess that was a lot of money back then!) […]
Teamwork – Play Well with Others!
September 17, 2007 by Leave a Comment
Today I was reading about business school rankings in the Wall Street Journal. I’m especially tuned in to this topic because my daughter Alison will be a freshman in college next year — and her intent is to study – that’s right – business. I think that was what Tom Cruise said in the film […]
Values – Start Here and The Rest is Easy
September 12, 2007 by 2 Comments
Yesterday I had the pleasure of playing golf with Ken Blanchard and several members of his team from The Ken Blanchard Companies right here in Naperville at The White Eagle Golf Club. In addition to being a great storyteller and an all-around good guy, Ken is also a darn good golfer. He certainly humbled some […]
Blindfolded Cliff Diver Service – It Hurts!
July 21, 2007 by Leave a Comment
I’ve heard it said that great customer service is sometimes invisible – you don’t even notice it. While this is occasionally true, it’s not always the case. For example, why do you go to your favorite restaurant? It’s probably because you like it. Duh? Well, why do you like it so well? You know what […]
Can't Get No Balance at Work? – Measure It!
July 14, 2007 by 2 Comments
I was recently asked to write an article on work-life balance for Snow Business Magazine. If you have any knowledge of the snow business, you know this is an unpredictable, high-intensity business. It’s a business where the best laid plans – well, they get buried under the relentless, ferocity of the next storm. Yet, it […]
When Something's Not Right its Wrong
June 6, 2007 by Leave a Comment
It occurred to me today that when you work on fixing what is not rightfully your responsibility, you are doing the wrong thing. Why? Because your time and talent and energy should be focused on doing the right thing. It reminded me of the verse from Bob Dylan’s You’re Gonna Make Lonesome When You Go […]
Grow Your Business The Right Way
May 28, 2007 by 2 Comments
A few nights ago I was sitting in my screened porch enjoying the scents and sounds of the evening rain storm. When I wandered inside to the pantry for a snack, I was struck with how many products today are labeled ‘organic’ – from chips to raisins to even wine and more! I wondered if […]
Natural Productivity- Take a Stone off the Path
March 18, 2007 by Leave a Comment
Last month I spoke to an organization on the topic of stress and change. I was surprised at the range of responses I received in the evaluations. Many of the audience members embraced my message, while others commented the discussion was too high level and didn’t provide pragmatic solutions. In other words, they believed I […]
