Memorable Marketing Content is Original, Fresh, and Personal

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The practice of repurposing marketing content across multiple channels seems to be not only acceptable, but one that many online marketers encourage.

Is repurposing marketing content really a good idea on a web that is rewarding original work? 

Google Authorship in particular, as well as the periodic freshness updates by the search engine giant, all suggest otherwise. Indeed, this business trend is probably one of the easiest things for Google to check; after all, it is one web.

What’s interesting is that businesses, marketers, and content contributors that would otherwise take exception to their content being scraped by others, are in fact leading the dilution of their own original work.

Focus on Your Customers

Recently, I was asked to speak at an event, and then repeat the presentation 30 minutes later to a new audience. I dreaded the thought, but agreed nonetheless because that is what my client wanted.

While the presentation slides were identical, I discovered from the opening comments that the words and stories were completely different. This wasn’t so much intentional as it was a product of simply focusing on the audience.

When you focus intensely on the needs of your audience, which may be defined as your customers, prospective buyers, or even a larger community, the message will become more personal, and as a result, more memorable.

Getting into the zone only happens when you focus on what you came there to accomplish. If you think “prepared presentation” –  you are dead.

If you think about affecting change, you are more likely to accomplish what you showed up for – delivering a favorable result, something that happens to be memorable.

Keep Your Expertise Fresh

Keeping your expertise fresh is something that happens when you consistently practice it live, thereby regularly creating new solutions from it.

Repurposing the same tired message (or solutions) disengages your business from the process of helping those who depend on it.

How much effort does it take to go just a little bit further to freshen things up? It takes minutes to customize a solution, especially when you consider the particular audience, place, and relevant period of time.

This is what makes the new social media so powerful. Context is the magic for revitalizing content and collaborative efforts that have previously proved their worth –  by making them even better.

Be Your Memorable Self

There are a number of methods for being memorable, and one indeed is to focus on the audience.

As any skilled presenter knows, when you are thinking about yourself your ego takes over, and you then project what you think people want you to be. Instead, focus on them and your unique qualities will naturally come out to make a memorable, human connection.

The better marketers understand that most buying decisions are made on emotion, rather than logic.

Thus, whenever your messaging can be personalized, it stands a far better chance of being memorable.

If you want to make your content social marketing memorable, keep it original, fresh, and personal.

What are your thoughts?   Please share.

About the Author:  Jeff Korhan, MBA, helps mainstream small businesses create exceptional customer experiences that accelerate business growth. Get more from Jeff on LinkedInTwitter and Google+.

Jeff is also the author of Built-In Social: Essential Social Marketing Practices for Every Small Business – Released April 15, 2013 (Wiley)

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Creating Addictive Marketing Content

One of the distinguishing qualities of successful marketers is they are passionate students of human behavior – more specifically, buying behavior.

Human beings have innate tendencies that lead to actions – some favorable, and others not.

Addictions are unfavorable behaviors that can develop very innocently. For example, exercise is a positive action that people take to improve or sustain their vitality.

Yet, even exercise can become an obsessive and unhealthy addiction, one that can lead to fatigue and a number of other imbalances.

What you are really interested in is not addiction, but desirable actions – attracting prospects and customers in a way that is healthy, and therefore, sustainable.

The Addiction Cycle

Human beings are driven by desires. These desires encourage actions that lead to results that are favorable, and therefore, memorable.

Many of us would say that we are addicted to content. We seek out all kinds of information that feeds our desire to be current with our industry and profession, and it all starts with memories.

The addiction cycle is one of memories, actions, and desires.

When you consume anything that creates a favorable response, such as the confidence of being in-the-know, you create memories. Those memories propel your desires. You seek out more of the same to recreate that feeling of confidence.

So, you return to the source. If you are greeted with new information that is congruent with what you previously experienced, you are likely to come back for more.

But what happens if the information is unsatisfactory?

You still have the desire, so you will come back again to recreate that feeling – but it soon becomes one of desperation.

Create Congruent Experiences with Fresh Content

True addictions are the result of trying to create a remembered experience with the same circumstances and conditions.

When conditions are unchanged, the addict seeks to recreate the memorable experience by reaching for more. Eventually, the realization dawns that more and more of the same will not achieve the desired result.

That’s addiction.

As content marketers, you want to create desirable experiences. This is only possible by introducing fresh information that is congruent with the original experience.

Thus, you have to first know you audience – their needs and desires. Then you have to work to give them a reason to keep coming back, and that is only possible if your content is both fresh and congruent with what previously worked well here.

The headline of this article was written for purposes of search engine optimization. The word addiction is edgy – it attracts attention.

Notwithstanding that, desires are what you should focus on. Desires work because they are fresh and contain an element of the unknown.

Desire is attractive because it is healthy – leading to new experiences that create new memories and new desires.

That is your goal as a content marketer.

And it explains why Google is placing a premium on fresh and original content.

Leave a comment below.

And please share this with your community and encourage them to join the conversation.

Until next time, Jeff

In Content We Trust

Consumers have always sought information to help them make better buying decisions. Prior to social media, content was distributed via traditional media outlets – radio, television, and newspapers. According to a recent study by Pew Research Center, Internet search is the leading source of information for consumers making decisions with respect to local businesses. Surprisingly, […]

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