The Power of Engagement in An Automated World

The Power of Engagement in An Automated World

Did you know that if you have consistently low engagement on Facebook the bar for achieving it the next time is raised even higher? That’s how the algorithims work.

While this may seem unfair, the truth is all of the networks favor people and businesses that already have a proven audience. To make room for them, much of everything and everyone else gets ignored.
In our media saturated world this makes complete sense. These channels are vying for people’s attention, so they want to deliver media that is most in demand.

Here’s basically how it works on Facebook. One, two, three strikes and you are out! If you publish three consecutive duds on your Facebook page, the algorithm reasons you are not ready for the big leagues and sends you to the minors.

You need to get some hits, and that means stepping back to assess what works well on the respective channels, while concurrently encouraging engagement with it.

To Earn More Engagement Start Engaging

The engagement metrics the respective social networks use to validate your authority include likes, comments, shares and retweets (or the equivalent). If your content is not earning these signals, especially shares, then you need a new plan.

Apply a similar analysis to other media channels, such as your blog and digital newsletters. If you are not receiving engagement, then either the content is missing the mark or you simply need to open the door to feedback.

I encourage and receive a responses to my newsletter every week. They are greatly appreciated because they help to make it better.

How about you?

The simplest way to enhance your engagement is developing a system for doing so. Here are a few ideas.

#1 – Ask influentials to share your content. You have to ask nicely and carefully choose before inquiring or you may close some doors forever. Of course, be sure the content is useful and relevant to their interests, and clearly communicate that.

#2 – Freshen your lists of subscribers and followers. Most of us have email lists of hundreds to thousands, but we only occasionally engage with a few. Consider personally emailing 5­-10 subscribers every week to connect and warm up your relationship with them. Apply similar tactics to Facebook, Twitter, LinkedIn and so on.

#3 – Seek sustainable impact. The surest way to sustain personal and professional relevance on all of your media channels is to test and analyze what earns engagement and publish more of it. Commit to making everything you publish a winner, because one­ hit wonders are soon forgotten.

That’s the goal. People like to engage with winners, and true winners graciously create opportunities for personal, one­-to-­one engagement.

About the Author:  Jeff Korhan, MBA, is the author of Built-In Social: Essential Social Marketing Practices for Every Small Business and host of This Old New Business podcast.

He helps mainstream businesses adapt their traditional growth practices to a digital world. Connect with Jeff on LinkedInTwitterFacebook, and Google+

3 Website Optimization Tips that Sell

3 Website Optimization Tips that Sell

As you know, selling with social media involves driving traffic to your primary website and subscriber list so you can convert that interest into profitable outcomes. So, let’s talk about how to better optimize your website content.

#1 ­ Answer the Most Important Questions

In my social selling program at Social Media Marketing World 2015 we discussed the importance of removing buying obstacles to increase sales. Buyers are looking for solutions to their problems; so your website has to answer the most relevant questions before buyers will hire a company like yours.

This weekend I updated the About and Speaking pages of my primary site. These may give you some ideas. I still have to add some new video, but just about everything else is fresh.

Other than the home page, what are the pages where visitors are making decisions about whether to hire your business? Determine those top converting pages and freshen them up.

#2 – Search Your Outbox for Solutions that Sell

If you are wondering what the most relevant buying questions are, look no further than your outbox. In addition to helping customers individually, take your solutions and optimize them for your website and blog, starting with the headline.

The headline is the most important SEO quality of your online content. Optimize it by thinking like a buyer that has a problem in need of a solution. As an example, the headline for this post addresses a relevant small business concern: How do I optimize my website?  It also answers why you want to optimize at all, which is to sell.

#3 – Replace Dead Ends with Calls to Action

You as the seller have to guide your buyer on their journey. In terms of website optimization this means having a call to action on every single page. This is usually a link to more and better information and resources. Whatever you do, don’t leave them hanging or they will move on to another website.

If your business offers a high value subscription resource such as a newsletter or podcast, then encourage visitors to sign­up so you can help them further.

It’s also possible your visitors are ready to buy now. So, don’t be shy about sharing how your business can be contacted. My preference is a contact form, but a phone number is vital for buyers that prefer that communication channel.

When we think of website optimization, the first thing that comes to mind is probably keywords. That’s optimization for search engines. These three tips are about optimizing for real people that buy what your business sells.

I’d love to hear your thoughts on website optimization? Meet me over on Twitter to take the conversation further.

About the Author:  Jeff Korhan, MBA, is the author of Built-In Social: Essential Social Marketing Practices for Every Small Business and host of This Old New Business podcast.

He helps mainstream businesses adapt their traditional growth practices to a digital world. Connect with Jeff on LinkedInTwitterFacebook, and Google+

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