Because they do not understand the process. The reason they do not understand the process is they do not trust it. They don't trust it because they cannot see how it works. When you cannot see, you get impatient. And the more impatient one gets, the more you fight for control. Before long, you stop […]
One Funny Customer Relationship Metric
February 20, 2010 by Leave a Comment
My accountant has taken care of my tax returns for over twenty years. During that stretch we have been through a lot together. I did some work for him when I owned my contracting business, and he has done plenty of work for me, including successfully navigating an extensive IRS audit that involved all of […]
Two Words of Brillance
February 19, 2010 by Leave a Comment
Ship it! This is a brilliant way of reminding yourself to get something done. Here's why. You Feel Good About Yourself When you get something done, you feel good about yourself. This predisposes you to getting more done. We all procrastinate. In some cases we do so because we can, and in other cases because […]
My 27 Favorite Blogging Tips
February 17, 2010 by 6 Comments
Ideas, Organization, and Writing (1-13) Links and Tags (14-19) Comments and Community (20-27) Don't force an idea. If it's not happening, that idea is not ready. Move on to another. Trust yourself and the idea will come. Shorter is always better. This means titles, sentences, paragraphs, and the entire post. The more you work at […]
