Archives for December 2013

Google+ is Content Marketing on Fire

Google+ is Content Marketing Fire www.jeffkorhan.com

Sustainable communities are often described as ecosystems in which everyone gets what they want.

This explains why Google+ is steadily gaining momentum for attracting the attention of a wider audience than even Facebook, and quite possibly one that will prove to be more powerful for content marketers

Over the past couple of years we’ve watched as the Google+ community has evolved from predominantly technophiles, to an increasingly mainstream audience that includes regular small business owners like you and me.

In a worldwide web that is driven by content, there are three big reasons why ignoring Google+ any longer is to risk online irrelevance.

#1 – Search Drives the Web

It goes without saying that Google+ should merit your attention simply because Google itself controls approximately 67% of search here in North America; and Google+ is clearly the favorite son of the search giant.

A significant reason for paying particular attention to Google+ is that content mentions within Google+ seem to merit search rankings that are even higher than the original source.

While this is an observation that many of us have noticed in recent months, it turns out there is data to support it. According to Moz.com,  the number of plus ones on Google+ rate second only to the overall page authority for determining the search ranking of a site. Is this surprising?  It shouldn’t be.

When you consider that Google’s mission is to deliver the most relevant search results as quickly as possible, it’s logical that those infused with social context will be more relevant than static content.

#2 – Google+ is An Identity Service

It has been evident for some time that Google+ would prove to be an identity service. The first clue  was in 2011 when Google Profiles instantly became Google+ About pages for personal accounts. This was handwriting on the wall for things to come.

Then Google Places became Google+ Local. And most recently, YouTube videos and comments are by default now automatically published to our Google+ profiles.

Are you noticing a trend here?

It is clear that Google+ is the service that will integrate content from all of the Google properties, and by design, as much of everything else as possible.

What’s fascinating is that all of this is being done very quietly, and that may be because the tech oriented Google+ community tends to embrace change. Unlike the Facebook community, the general thinking seems to be: “let’s see what we can do with this.”

The bottom line is unlike Facebook, the Google+ community trusts Google+. This all dates back to the beginning when Googlers (Google employees) were active on the platform for the specific purpose of learning how to improve the Google+ learning experience.

This collaborative approach is one that you may wish to consider for your business in 2014. It’s certainly part of my strategy.

#3 – Social Context is Authority

One of the recent search benefits that enhances the Google+ social experience are the automatic hashtags. Some people are using hashtags and others are not. Therefore, Google+ is taking the liberty of appending your content with a hashtag to give that content some searchable context.

Make it your business to pay attention to which hashtags Google+ decides are relevant – and why. This will not only help you to better choose hashtags for Google+, but also for other social networks such as Facebook, Twitter, and Instagram.

It seems logical that there are topic areas that Google would like to drive more traffic to. This is the win-win. If several hashtags seem appropriate for your content, why not use the one Google+ chooses to establish your authority by having your content rank more highly?

Additionally, if you have not yet activated Google Authorship you will want to make that a priority to claim authorship of your original content. Here’s why.

“Within search results, information tied to verified online profiles will be ranked higher than content without such verification, which will result in most users naturally clicking on the top (verified results). The true cost of remaining anonymous, then, might be irrelevance.”  – Former Google CEO Eric Schmidt

It stands to reason that relevant hashtags attached to your Google+shared content will further define your authority as a subject matter expert in those specific areas.

SEO used to be about links and keywords. Now Google+ is layering in Authorship, shares, +1’s, and relevant hashtags to provide additional social context to that content marketing equation.

I couldn’t be more excited about Google+. How about you? 

Update: At least for now, Google has officially killed Authorship. Many of us are scratching our heads as to why. More updates coming!

All the best for an outstanding New Year!

About the Author:  Jeff Korhan, MBA, is the author of Built-In Social: Essential Social Marketing Practices for Every Small Business and host of This Old New Business podcast.

He helps mainstream businesses adapt their traditional growth practices to a digital world. Connect with Jeff on LinkedInTwitterFacebook, and Google+

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2014: The Year of Native Content

www.jeffkorhan.com

The evolution of content that drives social media engagement is clearly moving to a level that will test the skills and commitment of online business marketers.

One reason for this is that we are no longer just working with, but also living in a world that expects content that perfectly suits their every need and desire.

In other words, online content is becoming universally accepted for educating, entertaining, inspiring, and informing. Therefore, it’s time to raise your game to meet the new expectations that people have for the media they prefer to consume.

The Community Determines What is Native

Native content is what works best within the context of a particular social media platform. It’s native or familiar to it.

For example, personal content that entertains or celebrates relationships with friends is native to Facebook – business advertising is not.

In my former career as a landscape architect, we occasionally designed landscapes that incorporated native plants – those that are indigenous to our region. These landscapes were typically the exception, because the generally accepted and desired plantings in the neighborhood communities we served were not technically native to the area.

Thus, the community determines what is native – not the marketer.

This is one reason native advertising is controversial. The term native advertising refers to paid or sponsored content that is designed to be native to the platform, having a look and feel that signals its value, while also subtly mentioning the brand or business that is sponsoring it. Pulling this off is with a discerning audience is no small accomplishment.

Native advertising is not going away. In fact, The New York Times just announced plans for native ads. However, for native advertising to work it will have to add significant value to the user experience.

Understanding your Customers is Now Paramount

It is indeed possible to develop advertising that respects the context and favorably contributes to the media experience, with Super Bowl advertising being a noteworthy example.

Nevertheless, despite the significant investment in those Super Bowl ads, many have been known to fall short expectations that are rising to new levels or every platform.

Native content by definition meets or exceeds these community expectations.

Therefore, the challenge  for every business that practices content and social media marketing is to recognize that these forms of social marketing are multidisciplinary, requiring business, social, and technical skills, and usually in that order.

Native content cannot be neatly defined. You simply know it when you see it.

Thus, to create true native content necessarily requires being sufficiently engaged with the communities your business serves. Only then can you know what the community would ask for if it knew how you can help them.

Get ready to better understand your customers in 2014. That immersion into the process of delivering exceptional customers experiences will help any business navigate the changes ahead.

I’ll see you there.

About the Author:  Jeff Korhan, MBA, is the author of Built-In Social: Essential Social Marketing Practices for Every Small Business – (Wiley 2013)  

He helps mainstream businesses adapt their traditional growth practices to a digital world.  Connect with  Jeff on LinkedInTwitterFacebook, and Google+.

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How Feelings and Experiences Move Buyers to Action

Legendary sales trainer and motivational speaker Zig Ziglar often stated that selling is essentially a transference of feeling. While logic is part of our decision making equation, people are more often moved to action for emotional reasons – and that includes responding to your social media marketing. Understanding how to create contextual experiences that move people to […]

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Stories Are The Holy Grail Of Content Marketing

Parents have long understood that the best way to convey a message is through story. Santa Claus, the Easter Bunny, and the Tooth Fairy, among others, are real to young children because of the many stories that vividly capture their magical qualities. Of course, the objective for doing so is to influence behaviors. As marketers, […]

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