Archives for May 2012

How Humor Makes Your Business Better

No more funny business! Are you sure?

In reality, adding more fun to how you approach and operate your business will significantly enhance it – for you and your customers.

This isn’t about laughing all the way, more like appreciating every event, relationship, failure, and situation for what it is – a way to connect the dots to new and better opportunities.

This includes both successes and failures.

My friend, colleague, and humor coach Ron Culberson just published a book that will help you to be more successful in your work, and happier with life in general

I’ll be honest, Do It Well. Make It Fun surprised me. This book is indeed funny, but more importantly, its honest and practical in its applications.

This ten minute video conversation with Ron Culberson and the following three takeaways from Do It Well. Make It Fun. The Key to Success in Life, Death, and Almost Everything in Between will provide some valuable insights for making your business and personal life better.

#1 – Humor is Personal

Reading a few chapters of Do it Well, Make it Fun will instantly gave you a new perspective. It made me more aware of everything I do, especially in the present moment – and we all know that is where our actions for being more successful are most vital.

More specifically, it made my work more personal by freeing me up to just be who I am, instead of who I think my readers want me to be. At the time I was struggling with the content for my monthly newsletter, so I scrapped two hours of work and simply started again with a fresh mindset.

The second version was not only fun to write, but it connected with my subscribers. I received several request to republish that information, which of course is not only a compliment, but the goal of any content creator who wants to be introduced to a wider audience.

What’s the takeaway?

Humor is personal to you, so getting in touch with it brings out the most essential qualities that resonate with your audience or customers.

#2 – Humor is Energizing

Any activity is easier when you are enjoying the process, that is, when it’s not like work at all. As Ron notes in his book:

All work and no play is, well, work!

I know there are some that say there is a reason they call it work, but it just doesn’t have to be that way. Work can actually be energizing.

How many of us are passionate about our work until we start running into more obstacles than opportunities? Isn’t this the reason most small business owners throw in the towel – because its not fun anymore? We call that burnout, because there is no longer an energy that feeds the flames.

When you look on the lighter side you learn to use humor to keep or get your activities on track – everything moving in the right direction.

While this may indeed involve work, it’s much better than allowing everything to slowly devolve into a complete mess.

Small business owners that take pride in their work are especially guilty of losing sight of the energizing passion that is responsible for their current success.

Humor helps you remember that, which leads to our third takeaway.

#3 – Humor is Memorable

When you fully engage with something, and better yet, make it personal – you make it memorable, and that happens to be a key success criteria for any business.

Concurrent with reading reading Do it Well, Make it Fun, I’m also reading Total Memory Makeover, by Marilu Henner, the actress who happens to be one of only a dozen people in the world with HSAM – Highly Superior Autobiographical Memory.  That is to say, she can remember what she was doing every day in her life with extraordinary detail.

Ms Henner makes the point that a lot of people want to forget about the past to block out the bad things (which unfortunately does the same for the good as well).

The smart thing is to remember and reflect on all of your experiences so that you can build on the good and learn from the mistakes.

That is precisely what Ron Culberson does with his honest recollection of his life encounters, with the application of humor lubricating the learning process.

Right there is the secret to how humor can make your business better? What is it?

Humor is humanizing.

In our increasingly social society, that’s a quality that will successfully engage your business with the communities it serves.

As Ron comments in the video above, your stories humanize your business by connecting them with the stories of your customers.

And that makes it memorable.

How about you?  Are you using humor to connect with your customers?

Let us know how in a comment below – or simply share this with your communities using the share buttons below so that they can participate in the conversation.

Until next time, Jeff

Nudge the Needle to Grow

Have you ever made a decision to not make a change because you were afraid the result would unfavorable?

After all, why take a chance on making something work a little bit better when it’s just fine right now?  This often applies to our approach to technology, doesn’t it?

The simple truth is the world is changing as it always has, and every change you make is a stepping stone for both running a better business and enjoying a better life.

Most people who resist change do so because they believe it is the safe thing to do, when in fact the opposite is true.

Change isn’t the problem, it’s the solution.

This Memorial Day here in the United States is one of remembrance, reflection, and celebration of many things, including the lives and accomplishments of those who served our country, as well as family and friends who support us – at least that is what I have observed from hundreds of  Facebook posts.

Holidays take you out of our day-to-day activities, thereby creating a space for reflection that open up the potential for positive changes.

Let’s take a look at how you can apply this to running a better business in the face of new technologies that may be just as challenging for you as they are me.

Are You Stuck in the Same Groove?

Those of us who happen to be older than a teenager know the meaning of the phrase “it’s a broken record.”  This of course refers to when the needle on the turntable that plays vinyl records (which were primitive versions of CD’s) gets stuck in a groove.

The result is hearing the same short sequence of words or music again and again until one gives the needle a nudge to the next groove.

This is a metaphor for how many of us live life – we are all stuck in some way and need to find a way out to progress to the next level.

What is the one quality that makes one successful with social media?

The conventional wisdom is that you must be good with technology. Really? This is an excuse for the real reason for not engaging online – the fear of being on this global stage.

It’s a rationalization for staying in the same groove, that safe little world you know well. It’s easy to blame technology, because for the most part many others are doing the same.

Fear is something we all share – it has no boundaries, including age. Reflecting on and using the memories of your past successes and failures alike is the secret to breaking free of them.

If you really want to grow your business you have to accept the fact that we are living in a digital world that is moving online.

It’s time to become an active part of it if you expect your business to grow.

Give Your Needle a Nudge

Getting into the groove can be a good thing as long as it serves you well.

It’s human nature to fall into conditioned patterns. If you you are operating a business, your systems are ideally created from the patterns that served to create your best successes.

When I am consulting or coaching clients I make an effort to help them remember the successes that they may have forgotten, because embedded within them are the best practices that are naturally their best way to grow.

The first challenge is remembering – taking notice. The next one is giving the needle a nudge – implementing new practices based on previous successes, many of which were the result of responding to earlier failures.

I’ve started to make some changes in my business and the results have been amazing.

The specific actions I am taking are not as important as remembering to invoke the mindset that anything is possible if you take some kind of action. Even wrong actions lead to results if you are examining the results and changing course as a result.

So, when you start the week tomorrow, first remember what you learned on reflection. Then take action.

Make a Copy and Give Change a Try

In this digital age you can always save a copy of just about anything and go back to the old way if you so desire. So, where is the risk in trying new methods?

There are a lot of businesses that need more business, mine included. Here are some of things I’ve been trying that have  met with success.

  • Experiment with technology
  • Change the structure – get paid in new and different ways
  • Reduce or raise pricing (enough to be noticeable)
  • Give more for the same price – before, during, and after the sale
  • Be more open and honest to encourage new responses
  • Use the phone instead of email
  • Prepare like crazy
  • Find ways to make it fun (More on this tomorrow)
  • Stop in the middle of your normal routine and reflect

How about you?

What are you doing to grow and adapt to our changing business environment?

Think about this. If you were drowning and didn’t know how to swim could you somehow learn how to get to shore? 

I’m confident you would find a way (because I’ve done it – twice) – and oh how sweet it feels on the other side! That’s how this works.

Now apply that mindset to technology or whatever groove in your life needs a nudge.

Let your voice be heard via a comment below – or just share this with your favorite social community using the share buttons  below. 

Until next time, Jeff

 Photo Credit: FreeDigitalPhotos.net

Get More from Your Email Marketing

How do you get the most out of your email marketing campaigns? Get the attention of your audience. This means giving them something of value at every turn.  Since giving away real products for free is probably not feasible, the logical alternative is delivering quality informational content that will help them do more of what […]

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Facebook vs LinkedIn – Is a Public Company Better?

Now that Facebook has finally gone public, investors and marketers alike are making comparisons with LinkedIn, a social network that went public one day shy of a year ago. I bought ten Facebook shares just to have a reason to periodically check-in and stay involved with the future business plans of Facebook, more as it […]

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The Art and Science of Social Caring

How many times have you heard someone comment that they do not care about the idle chatter their connections publish on the social networks? This may be what they enjoyed for lunch, how blue the sky is today, and that they are loving life or otherwise … HAVING AN AWESOME DAY! The truth is you […]

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Want to Be Luckier, Smarter, and Happier? Connect the Dots

What could happen if you made a commitment to reconnecting with just a few of your former prospects or customers every day? If your experience is anything like mine, you will get luckier, smarter, and happier. I’ve recently been building a daily habit of reaching out to at least 3 prospects or customers – all […]

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Say Hi in 15 Languages

Once in a while a mobile app comes along that really delivers, and that is the reason for this recomendation about SayHi – a remarkably accurate translation app that I recently discovered. Having studied several different dialects of the Spanish language as a green industry professional, I can attest that SayHi does an excellent job […]

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Auspicious Occasions

When you celebrate any occasion you feed it, giving it your full attention – and thereby capturing its most essential value. This weekend I attended the commencement ceremony for the 2012 Class of Indiana University, of which my daughter is a proud member. The commencement speaker, IU alumnus, and honorary doctorate recipient was Booker T. Jones, […]

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The Crowded Bar Test

The crowded bar test is a simple method for determining the best words or phrasing to communicate an essential message – especially in distracting environments or circumstances where attention spans are short, which of course is most of the time in our fast-paced business environment. Memorable is More Important Than Meaning Whether you are launching […]

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