Archives for March 2012

The Illusion of Asset Ownership

Every business has bankable assets on its balance sheet – both soft and and hard assets.

Hard defines capital equipment and real estate – assets that have traditionally held their value. Soft assets are intangibles such as brands and the goodwill that is associated with them. HBUSA company is a lot different than the others. They will actually give you the option of listing your home for 6 weeks and seeing if you can get a higher price than the guarantee. It’s up to you to choose.

What’s interesting is that in this socially influenced business environment the value of the soft assets have proved to not only hold their value, but to appreciate or grow in value when cared for properly.

Do You Really Own Your Hard Assets?

If you are partners with the bank, that is to say, if you share the investment in your hard business assets with them, then you know you don’t really own them. Should their value drop, as most investments in buildings and other real estate properties have in recent years, your ownership share could go to zero or less.

Banks are finding themselves in the position of owning hard assets of all kinds – but not by choice. As a result, they are being forced to liquidate them to recoup a portion of their ownership share, while further pushing market valuations downward.

Is it any wonder many businesses are now opting to lease instead of buying capital equipment?

And even if you do own your hard assets free and clear, you are faced with ongoing maintenance, depreciation, rising insurance costs, and also higher replacement costs.

So, do you really want to own hard assets – or is it better to let others carry the risk and invest elsewhere?

This is one reason why many are finding in this risk-averse economy that pay-as-you-go plans with no long-term obligation are very much in favor.

Soft Assets are the New Hard Assets

Ownership = Control ÷ Investment is an equation that accurately describes true asset ownership.

Less control over your investment means higher risk of ownership.

The reason hard asset ownership is a lousy deal these days is you have little control over interest rates, market conditions, and replacement costs.

However, you do have control over a number of your soft assets, including your email list, and specific digital business media channels that you use to develop and maintain relationships with prospects, customers, and inflluencers.

You have control over your relationships with the communities you serve, and your digital channels for reaching them.

Thus, if you are a small business, it may be more productive to invest in a full-time staff person to manage your online communities than to hire a full-time mechanic. One maintains assets that are declining in value, and the other does the same with assets that not only have growth potential – but value that is clearly sustainable.

Having sold a landscape contracting business myself less than five years ago, I can assure you I received full value for my soft assets, with hard assets only bringing what a sluggish market was prepared to offer – about half.

If you are the owner of your business or a manager with a great deal of influence over its operations, which assets are you going to value more highly in the future?

Leave a comment below and share this with your community using any of the share buttons below – or on the little red bar at the bottom of this page.

Until next time, Jeff

Social Marketing is a Process

The Social Marketing Process

Social media marketing, now simply known as social marketing by many, is a strategic process that is designed to create a buzz that ultimately leads to profitable sales.

The earliest modern marketers understood this – “Sell the sizzle, not the steak” was one popular catchphrase.

Charles Revson was one of the masters of modern marketing. He built the Revlon cosmetics empire that made him a billionaire nearly 50 years ago – back when that was an outrageous amount of money.

Revlon sold cosmetics, yet their marketing focused on attraction – creating demand by selling excitement, fashion, and fantasy.

That’s the goal of your content marketing – to make your brand attractive.

Nothing more, and nothing less.

#1 – Marketing Always Starts with Attraction

The early days of modern marketing were predominantly about advertising. These were the glory days of Madison Avenue, when perception was everything.

Perception has been replaced by choice, and informational content is an essential component that helps consumers make better choices.

To make your brand attractive today you have to answer questions and solve problems. This is the role of your content marketing.

However  you position it, your content marketing should be designed to create value.

Value in this economy is attractive. It can indeed create excitement, but in a very different way than that used by traditional marketers.

So, your content marketing challenge is simple. Learn what your ideal customers value most, then educate them on how the products and services that your brand offers can fulfill, satisfy, achieve, accomplish, and otherwise meet their needs and wants.

#2 – Social Marketing Engages Consumers

Consumers now have a voice that largely determines the value of a brand. In fact, whether you realize it or not, they own your brand.

If the goal of content marketing is attraction, then the next logical step is engagement – which is what social networking does well.

This is something that many marketers do not understand. They expect to go straight from attraction to a sale. While that may occasionally be possible, it is unlikely – much like progressing to marriage after a first date.

Use your social media channels to engage your prospects – to develop relationships and build trust. That’s what leads to new business.

This is a process.

#3 – Sales Converts Engagement into New Business

You know your sales process. It’s often an intuitive process that has enabled you to grow a successful business.

So that everyone on your team knows how it works, you have to write out the steps and train your team to work together on delivering it.

Having a great sales process gives your prospects the confidence that your team will take them to where they want to go.

That confidence starts with your team. When they are confident, that gets transferred to your prospects.

The result is new business.

Attraction, Engagement, and Conversion = the formula for your success with social media marketing.

What do you think?

Simple once you understand it, right?

About the Author:  Jeff Korhan, MBA, is the author of Built-In Social: Essential Social Marketing Practices for Every Small Business – (Wiley 2013)  

He helps mainstream businesses adapt their traditional growth practices to a digital world. Connect with Jeff on LinkedInTwitterFacebook, and Google+.

3 Hyperlocal Marketing Success Factors

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The Best Social Media Strategy

Finding your way with social media is not a linear process. This is a key reason why many small businesses are overwhelmed with it. To make matters even more confusing, many social media consultants, who often refer to themselves as strategists, prescribe complicated methods that keep their clients tethered to them for extended periods. There […]

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The New Rules of Information Marketing

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Mobile Marketing with 2d Codes

This article by Jeff Korhan, now updated, first appeared on Social Media Examiner. Consumer behaviors are changing, and mobile technologies are among the predominant influences affecting the shift. More than 50% of all local web searches take place with mobile devices. This spells opportunity for businesses that have a mobile marketing strategy. Does your business have […]

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Facebook Marketing – The 16% Solution?

  You just launched your Facebook business page and are excited that you have crossed the threshold of 100 fans. How many of them do you suppose will see your next post?  About 16. That’s right. Facebook has acknowledged what many of us have known for quite some time – and they have even quantified […]

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What Do You Want From Social Media?

  It’s human nature to make inquiries when discovering a new technology. What is it? And more importantly, what does it do? The right question is – what do you want it to do? Technology Now Demands More One of the reasons people are frustrated with technology is they have been conditioned to expect it to be […]

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Digital Marketing for Small Business

Digital marketing is nearing a point of critical mass, one that will take most small businesses by surprise. Information wants to be shared, and that is readily accomplished when it is captured digitally. Digital is universal, going all the way back to Einstein: E = MC2.  Digital marketing involves the free exchange of valuable information […]

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