Social Selling: Taking Action for Your Customers

Social Selling: Taking Action for Your Customers

This is Episode 47 of This Old New Business weekly business podcast with Jeff Korhan.

In this episode we sit down to discuss social selling with Jeffrey Hayzlett, former CMO of Kodak and host of The C-Suite with Jeffrey Hayzlett.

Jeffrey imparts lessons that dare companies and their leaders to define where they want to go and fearlessly do what it takes to get there, by caring less about conventional wisdom, re-framing limitations, and steamrolling obstacles.

Think Big Act Bigger

Social Selling: Taking Action for Your Customers You can tell from the title of Jeffrey Hazylett’s new book, Think Big Act Bigger: The Rewards of Being Relentless, that he believes in authenticity, because that personal quality cuts through whatever stands between you and getting things done for your customers. Social selling only leads to business growth when further action is taken that improves their situation.

Jeffrey’s Top Sales and Marketing Advice –  Jeffrey advocates using social selling tools like Hootsuite to listen, engage and give people the opportunty to educate you about their relevant problems, to then open the door for collaboratively developing solutions they are willing to buy.

His Favorite Productivity Tips – In Think Big Act Bigger, Jeffrey discusses why every entrepreneur should be thinking about what’s next for his or her business, its customers, and and competitors. This can be easily managed by compiling shareable lists for keeping everyone productively focused on winning.

A Quote that has Inspired Jeffrey’s Success – “Cry havoc and let slip the dogs of war.” – Shakespeare. This is Hayzlett’s mantra that keeps him aware of thinking big and taking action to win.

I’d love to hear your latest thoughts on social selling? Meet me over on Twitter to take the conversation further.

Key Take-Aways

  • Learn more about Jeffrey and all of his business ventures, including C-Suite TV and C-Suite Book Club at Hayzlett.com
  • Check out Think Big Act Bigger and pre-order a copy here. It’s available in print, ebook and audiobook.
  • One of Jeffrey’s top tips for business growth is stalking potential customers to gain the knowledge that will prepare you for earning their trust.

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About the Author:  Jeff Korhan, MBA, is the author of Built-In Social: Essential Social Marketing Practices for Every Small Business and host of This Old New Business podcast.

He helps mainstream businesses adapt their traditional growth practices to a digital world. Connect with Jeff on LinkedInTwitterFacebook, and Google+

Name Game: How to Target and Achieve Ideal Results

Name Game: How to Target and Achieve Ideal Results

One of the most underrated techniques for attracting virtually any business objective is the combined practice of seeing and naming the desired ideal results.

This simple practice makes the goal or objective tangible, real, and therefore, attainable.

First See It

You may know that Michelangelo never started a sculpture without first “seeing” the finished result within the rough block of stone.

I had a knack for pruning trees and shrubs into more beautiful plants in my previous business because I could see what would be left after pruning out dead, misshapen, and overgrown branches.

Seeing helps you ignore or remove what is unnecessary.

While this may seem like visualization, it’s actually a proven technique for creating a space for new possibilities.

What is it in your business that is eluding you now because you have not taken the time to see it clearly. For many small businesses it is that elusive ideal customer.

Then Name It

When you name something it comes alive in many subtle ways, with the most important being it’s assumption of a uniquely defined identity. That’s the power of naming.

When you set out to accomplish what you cannot accurately see, you miss everything of value that may come along, thereby settling for average results.

When writing my first book I had a clear picture and name of the one ideal reader archetype, the length of the book, and it’s structure. What I did not have was a detailed outline, which it turns out proved to be a huge advantage.

A picture is an ideal result possibility. A outline is a limited path.

Get to Work

When I started writing for that one ideal reader the ideas began to flow; the only challenge was determining within which chapter they belonged.

The paradox is that having a clear picture of would seem to limit the outcome to that vision. In reality, the final result is a more polished or refined version of it. Pictures create space for undiscovered possibilities.

In this digital world there is very little that is set in stone. Nearly everything can (and should) be refined to make it better to keep pace with trends and buyer expectations.

The picture is like a standard you set for yourself and your business, such as when recruiting. Put a face and a name to that position description and watch your hiring standards go up.

You know the expression: You tend to get what you ask for in this world; so, set high standards. See and name the desired outcome (whether it’s a person or thing) so that you can vividly communicate it to your team and your customers.

This desired outcome could be your ideal recruit or customer, the marketing process for attracting both, or even the buyer of your business when you decide to sell ten or twenty years down the road.

Make reality come alive by building the habit to see and name every desired result.

I’d love to hear your thoughts on achieving ideal results? Meet me over on Twitter to take the conversation further.

About the Author:  Jeff Korhan, MBA, is the author of Built-In Social: Essential Social Marketing Practices for Every Small Business and host of This Old New Business podcast.

He helps mainstream businesses adapt their traditional growth practices to a digital world. Connect with Jeff on LinkedInTwitterFacebook, and Google+

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