Being the Future Now

Businesses traditionally set annual goals, work toward their accomplishment, and then start the process all over again at the end of the year.

The problem with this process is the tendency to stay on the same path until forced to respond to a major obstacle. A better approach, one that even larger organizations are now taking, is to act in more entrepreneurial ways by nimbly pivoting to take a new direction that keeps the business ahead of the competition.

This can be done at any time, but rather than waiting until the year comes to a close, use this mid-year point to aggressively examine your business strategy as it relates to market conditions that most likely have changed significantly over the last six months.

Get In and Out Early

Most people hang on to things long after their usefulness has passed. Businesses are guilty of this too. They continue to invest in tired equipment, substandard employees, and problematic customers until the pain of doing so finally reaches its limit.

Develop the habit of proactively letting go of what is not fully serving the current and future needs of the organization. Professional sports teams do this very well. They trade players while they still have value for teams for which their capabilities are better suited.

The key to making better decisions with respect to asset allocation is understanding both the current and future strategy of the company.  This led Google to announce the future discontinuance of a number of Google products, including iGoogle, which happens to be one that is essential to my daily work routine.

Google is an organization that is quick to launch new products, and just as quick to drop some that may still be working well.

Google is clearly looking into the future and reconciling that with their current product offerings to get out of what has limited future value. Your business should be doing the same.

The only way to develop new opportunities is to clear a space of them.

Recognize and Respond to Market Influences

Consider those annual predictions you made back in January or December.  Are they still valid?  You may find that there is a shift underway that is going largely unnoticed.

Changing market conditions spell opportunity, but only if you are ready and willing to respond.

Does your business have a process in place for periodically examining market conditions? A good time to do this is when your competitors are not – like right now.

My wife worked for Eastman Kodak during the ’80’s.  The training and experience she and her colleagues received during their tenure with Kodak has led to many successful careers and businesses. Unfortunately, Kodak itself did not fair too well.

Kodak made minor adjustments, but not soon enough to develop a strategy that could take full advantage of their strengths. This article briefly examines Kodak’s demise, and more importantly provides some insights for how Blackberry maker RIM can avoid the same.

Business vitality starts with recognizing market influences and then quickly responding to them, even if that means taking substantial measures to serve new markets or the same markets in new ways.

The pace of business is moving faster than ever, and that is largely due to technological developments. This may well be the most important lens to use to examine the future of your business.

You can be the best at what you do and fail if the market one day decides to move in a different direction. It happens – and often very quickly.

Be ready for that future now.

 How are you keeping your business relevant for trending market influences and consumer behaviors?  Leave a comment below – and feel free to share this article on your social networks. 

Until next time,  Jeff

 Photo Credit: MidPoint Cafe

You Are The Business

If you are the owner of a small business you know that you ARE the business.

I’m not talking about wearing many hats, but the fact that your mere presence instills confidence in your customers.

This is not only true for small businesses, but also for larger organizations such as Apple, Berkshire Hathaway, or Zappos – where culture is king.

We consider those that led these companies to the top of their game to be synonymous with them. Why? Because they gave or give us confidence.

Confidence Sustains a Business

The wild fluctuations on Wall Street are the result of a lack of consumer confidence. What erodes confidence?

It’s not necessarily bad news. The reason markets wildly fluctuate is often due to incomplete information.

In the fragile global economy we are now experiencing, it only takes a sliver of negative information to send stocks plummeting.

Transparency often reveals additional information that sustains the market during questionable times. The same is true for your business.

Don’t Confuse Authenticity with Transparency

This past week I’ve participated in a number of conversations on the social networks pertaining to authenticity.  It’s one of those leadership qualities that is much like charisma – hard to define, but you know and admire it when you see it.

The most common definition of authenticity is transparently being the same person in all circumstances – both personal and professional.

Authenticity is a valuable quality that helps others to know, like, and trust you – except when there are doubts about the future, and there always seem to be a few of those.

Don’t confuse authenticity with transparency.  

Transparency is usually temporary.  Whereas, authenticity tends to be an enduring and sustainable quality.

Everyone wants to have confidence in the future. The only way to deliver on that is to be looking well into the future. When you do that, you can effectively communicate confidence to your customers.

Leaders Anticipate and Act

True business leaders anticipate the market. They look down the road and have the courage to act on their instincts, which of course are grounded in the wisdom of experience.

That gives everyone confidence.

When you ARE the business, you have to exude confidence. That’s not going to happen if you are just keeping pace with everyone else.

You have to make strong moves.

You also have to be vulnerable.

Sometimes being authentic means being willing to be wrong to be right.

Being wrong to be right is to acknowledge that markets don’t always know what they want because they do not know what you are capable of giving them.

To paraphrase Thoreau,

“When you advance confidently and endeavor to achieve what only you have imagined, you will meet with unexpected success.”

When you can do that, you ARE the business.

Are you?

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Until tomorrow,  Jeff

 PHOTO CREDIT: DAVID CASTILLO DOMINICI