The Power of Engagement in An Automated World

The Power of Engagement in An Automated World

Did you know that if you have consistently low engagement on Facebook the bar for achieving it the next time is raised even higher? That’s how the algorithims work.

While this may seem unfair, the truth is all of the networks favor people and businesses that already have a proven audience. To make room for them, much of everything and everyone else gets ignored.
In our media saturated world this makes complete sense. These channels are vying for people’s attention, so they want to deliver media that is most in demand.

Here’s basically how it works on Facebook. One, two, three strikes and you are out! If you publish three consecutive duds on your Facebook page, the algorithm reasons you are not ready for the big leagues and sends you to the minors.

You need to get some hits, and that means stepping back to assess what works well on the respective channels, while concurrently encouraging engagement with it.

To Earn More Engagement Start Engaging

The engagement metrics the respective social networks use to validate your authority include likes, comments, shares and retweets (or the equivalent). If your content is not earning these signals, especially shares, then you need a new plan.

Apply a similar analysis to other media channels, such as your blog and digital newsletters. If you are not receiving engagement, then either the content is missing the mark or you simply need to open the door to feedback.

I encourage and receive a responses to my newsletter every week. They are greatly appreciated because they help to make it better.

How about you?

The simplest way to enhance your engagement is developing a system for doing so. Here are a few ideas.

#1 – Ask influentials to share your content. You have to ask nicely and carefully choose before inquiring or you may close some doors forever. Of course, be sure the content is useful and relevant to their interests, and clearly communicate that.

#2 – Freshen your lists of subscribers and followers. Most of us have email lists of hundreds to thousands, but we only occasionally engage with a few. Consider personally emailing 5­-10 subscribers every week to connect and warm up your relationship with them. Apply similar tactics to Facebook, Twitter, LinkedIn and so on.

#3 – Seek sustainable impact. The surest way to sustain personal and professional relevance on all of your media channels is to test and analyze what earns engagement and publish more of it. Commit to making everything you publish a winner, because one­ hit wonders are soon forgotten.

That’s the goal. People like to engage with winners, and true winners graciously create opportunities for personal, one­-to-­one engagement.

About the Author:  Jeff Korhan, MBA, is the author of Built-In Social: Essential Social Marketing Practices for Every Small Business and host of This Old New Business podcast.

He helps mainstream businesses adapt their traditional growth practices to a digital world. Connect with Jeff on LinkedInTwitterFacebook, and Google+

Find Your Audience: How to Grow Sales with Digital Media

This Old New Business Podcast with Jeff KorhanThis is Episode 05 of This Old New Business weekly business podcast with Jeff Korhan.

Do you often wish that media experts would just share a few of their better practices so you could adapt them to your business?

Then join me and Ryan Hanley as we discuss some of the techniques he successfully used as Director of Marketing for a local insurance agency, many of which I also used when operating my landscaping business.

This is one reason why Ryan made the comment that we get along so well because “we came out of the same soup of doing this in the real world.”

It’s true. We will indeed prove that what’s old is new again, while also discussing how any business can make that transition to this digital, social, and global environment.

You will learn how content marketing, social media, and email marketing really work – and why so many companies fail to get the ROI they expect from them. Hint: You need to find the right mix of all three.

Our Featured Guest: Ryan Hanley

Ryan Hanley is a consultant, speaker, the host of the Content Warfare Podcast, and soon to be published author of Content Warfare. He helps brands and businesses find their audience, tell their story, and win the battle for attention online.

SEO is Answering Questions

Find Your Audience: How to Use Digital Marketing to Grow SalesOne of Ryan’s biggest successes within the insurance industry was using digital media to answer the questions that customers shared with him.

He accurately points out that contrary to popular belief, Google doesn’t have any of the answers. You do! That’s why Google wants you to be using your digital media to publish answers to relevant questions so that it can attached them to the right questions, which are the search queries of your prospective buyers.

Read more about how Ryan implemented his plan here, and learn why this is so relevant to optimizing for Google search.

Digital Media is the Missing Piece

Companies that for whatever reason feel social media is not for them are missing out on conversations that their competitors are having with buyer, influencers, and others in the community. Ryan points out the day will come when they will be left behind.

He says that the conversations are already happening on and offline, and digital media is the missing piece that transcends both. As I consider the first 5 guests of this podcast, I first met 4 of them online before eventually meeting them all offline too.

Jill Konrath is the only one I first met in person. But guess what? I knew of her reputation first from digital media. One of the big frustrations with social media is that it does not lead to sales. Ryan emphatically concurs, as have earlier guests of This Old New Business. He suggests going to media with a purpose.

First Find Your Audience

Content WarfareThe true value of the respective social media channels is finding and building your audience.

The conversion of that attention and trust into profitable outcomes is more likely to happen with email marketing.

The misconception is that social media leads to sales.

Ryan says, “Email marketing is what leads to sales. You can target with valuable messages that improve lives and build brand loyalty. That’s what leads to sales.”

Lighting Round Tips and Advice

Ryan’s Top Sales or Marketing Advice – Build the relationship first –  before you ask for the sale. It’s not rocket surgery but it works.

His Favorite Productivity Tip – Turn off distractions (email, social media, mobile phone, etc) when you sit down to write. An hour writing undistracted is worth four with distractions.

A Quote that has Inspired Ryan’s Success – “Screw it, let’s do it.” Richard Branson

Key Take-Aways

  • The true value of social media is finding your audience.
  • Answering questions is the best use of digital media.
  • Digital media is the communication vessel that transcends the conversations that are happening on and offline, with each making the other stronger.
  • Here’s the Exact Target Audience Growth Survey Ryan mentioned
  • Learn more about Ryan at RyanHanley.com
  •  Download a sample of Ryan’s new book Content Warfare

How to subscribe to This Old New Business podcast

Click here to subscribe via iTunes.
You can also subscribe via Stitcher.

Help us Spread the Word

Please let your Twitter followers know about this podcast. One click on this ready-made tweet will make that super easy.

If you enjoyed this episode of This Old New Marketing podcast, please head over to iTunes to leave a rating, write a review, or subscribe.   If you use Stitcher, click here to leave a rating, write a review, and subscribe.

How is your business adapting its selling practices to an environment where buyers have new expectations?

About the Author:  Jeff Korhan, MBA, is the author of Built-In Social: Essential Social Marketing Practices for Every Small Business and host of This Old New Business podcast.

He helps mainstream businesses adapt their traditional growth practices to a digital world. Connect with Jeff on LinkedInTwitterFacebook, and Google+

How to Use Social Media to Grow Your Email Subscribers

During my networking at Social Media Marketing World this year I had the opportunity to talk with some of the top experts in the world about Facebook, LinkedIn, Pinterest, Google+, and more. Given their respective areas of focus, it should not be surprising that they all take a slightly different approach with their social media. […]

Read the full article

How to Write Emails that Get a Response

Email is invaluable for communicating with customers, with its effectiveness significantly increased when care is taken to adapt to the new expectations of this powerful form or communication. Many of the web marketing practices you are using to get your online content read and acted upon will also work equally well to do the same […]

Read the full article

The One Right Thing Practice

What one thing if you did it consistently will have a major impact on your business this year? The challenge is simple:  Focus on what matters most and do it with unwavering consistency. This may seem like one challenge – but there are two essential components to it. #1 – Doing What’s Right Our society […]

Read the full article

Get More from Your Email Marketing

How do you get the most out of your email marketing campaigns? Get the attention of your audience. This means giving them something of value at every turn.  Since giving away real products for free is probably not feasible, the logical alternative is delivering quality informational content that will help them do more of what […]

Read the full article

Humanize Email Marketing for Results

If you expect to get your marketing emails opened and read, you need to consistently deliver useful information, while also respecting the cardinal rule of content marketing – quickly and clearly make your point. That’s just the beginning. Having accomplished that, you then have to get your prospects and customers to take action – such […]

Read the full article

Email Marketing Done Right

When used well, email marketing is one of the most powerful and reliable methods for delivering valuable information to a distinct audience – one that asked for it. Email Favors the Better Marketers What I like most about email marketing is that it favors the better marketers – those that greatly respect their subscribers. Today, […]

Read the full article