How Content Marketing Prepares Buyers to Sign On The Line

www.jeffkorhan.com

Need a reason to embrace content marketing?

People tend to fear what they do not understand.

Therefore, they are unlikely to work with your business if they do not understand your process for helping them.

Your current customers are your customers because you have earned they trust. They know, like, and understand you and your business.

The others are simply not ready to step forward because they have doubts that are holding them back. Your content marketing can remove those obstacles.

You understand your current customers well, so naturally your business seeks to attract more folks just like them. They are out there in the communities your business serves, but there are challenges that may include the following.

  • They don’t recognize they need help
  • They are not quite ready to change
  • They are unwilling to do the work
  • Use your content marketing and social media to remove these three obstacles, and more.

#1 – Help Buyers Understand How You Can Help Them

In the film A River Runs Through It, Jesse asks Norman: “Why is it the people that need the most help won’t take it?”

There are plenty of buyers out there that your business can help, but for whatever reason they are not ready. Use your content marketing to help them recognize they have a problem.

If you bend to accommodate them you will then compromise your ability to help others. This often comes in the form of cutting prices, which we all know doesn’t work. So, don’t do it.

Instead, refine and share your success stories to clarify what your business does well and why it is unique. These stories create memorable and shareable content that prepares prospective buyers to be your next customers.

#2 – Increase The Pain that Your Solution Eliminates

This is probably the most important time to be committed to your process for helping your customers.

When you seek to put a “Band-Aid solution” on a big problem your value plummets. If a Band-Aid will do, then how necessary is your premium solution?

Without sensationalizing, take bold moves to help your buyer feel the pain.

Buyers are people, so they will differently respond to different stimuli. Some will have to see how your solutions work, some feel it, and others hear it.

Therefore, use the available multi-media formats to create content that reaches all types of buyers. Here’s a tip:

Help your buyer feel good about their pain; it means they care about something. Tweet this

#3 – Remove Obstacles to Adopting Your Solutions

When you build trust with buyers they will share the truth with you.

We learned early on at the landscape business I founded that many buyers wanted to upgrade their landscape, but only if they could be assured it would be properly maintained.

We quickly realized we had to launch a maintenance division to remove this obstacle. We also had to create tutorials for those that preferred to do the work themselves.

I’m sure you will not be surprised that to learn that many that initially did the work themselves later called us in to do the heavy lifting, such as the spring cleanup, tree trimming, and mulching. Why? Because our content marketing helped them understand there are no shortcuts to doing things right. (#1 above).

How about your business?

Helping is the New Selling

Your content marketing will sell more business if you design it to be helpful. Every single piece of educational content you create (such as a blog post) is either a stand-alone tutorial, or a portion of something more comprehensive (such as an eBook or printed reference guide).

Helping people understand how you can help them goes beyond answering questions. Facts and figures are useful, but they are impersonal and easily forgotten. Stories are relatable, and therefore memorable.

Your stories should help buyers understand how you can help them, why you want to help them, and why they will enjoy working with you.

When you do that you will make emotional connections that will move buyers to sign on the line which is dotted.

About the Author:  Jeff Korhan, MBA, is the author of Built-In Social: Essential Social Marketing Practices for Every Small Business – (Wiley)  

He helps mainstream businesses adapt their traditional growth practices to a digital world. Connect with Jeff on LinkedInTwitterFacebook, and Google+.

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Planning Paradox: How to Create Higher Value Content in Less Time

www.jeffkorhan.com

If you have struggled with planning your content marketing you are not alone.

However, once you get your plan in place, you will be astounded at how you can deliver more impactful content for your community, and in less time.

I’ve been there too; and that is why I’m excited to share how this is working for me now.

Of course, you will have to adapt this to your available resources, the specific needs of your customers, and most importantly, how your business can uniquely help them.

#1 – Give Your Customers What They Really Want

If you have been blogging for a period of time you are fortunate, because you know from experience what your customers most want from you.

However, many of us fail with this. We give our community what we generally want them to have, as opposed to what they really want.

As an example, for my audience a couple of the most popular topics are writing and social media tools. While I tend to think of writing as blogging and content marketing, writing in particular is the keyword that evidently most resonates with my community.

Writing is foundational to all forms of marketing. Therefore, I have pushed it to the front of my 2014 editorial calendar. It is the focus for this month of February, with topics that build upon it to follow.

How about social media tools? While I love learning about new tools, my strength is applying my business experience to choosing reliable tools that will stand the test of time. In other words, I only share the few that I have had direct experience with and can confidently recommend.

Therefore, I refer those hungry for an ever-growing list of cutting edge tools to my friend Ian Cleary at Razor Social. That’s his strength and focus.

This all comes down to knowing your audience and how you can best help them. Sound familiar?

This is your content marketing mission statement.

#2 – Design for Progressively Increased Value

The purpose of your content is to deliver value to your community that in turn leads to profitable outcomes for your business

As Epic Content Marketing author Joe Pulizzi says, “You can educate and inform your audience, but if it doesn’t lead to profitable customer actions, it’s not content marketing.”

Do you want to take your content to a higher level?

Design a process to create content so valuable your community will gladly pay for it. Tweet this

Start by considering how to address the topics that your audience never gets tired of learning about. These are topics specific to your industry, but that are of universal interest. For financial advisors, these topics would include preservation of capital and retirement planning.

Choose a dozen or so topics and organize by month, with seasonality being a practical method. Then brainstorm on subtopics and decide what will be the most logical order for each month.

When you do this you are designing your higher value content marketing. At the end of the month you will have sufficiently planned and organized content to create a high quality eBook or long-form article that can then be used as an incentive, such as for new subscribers to your newsletter.

If you want to increase the value even further, these short eBooks could be organized into a traditional book, or even a training program.

The idea is you are not just planning to get the work done, but planning it such that every piece of content builds upon the prior content, so that it all grows into high value content that better accomplishes your business objectives.

#3 – Atomize Your Content for Social Media

When your content is planned and organized, you will quickly discover how it makes your work easier, while concurrently making your content better.

You have no doubt heard about repurposing your content. I’m not fond of the term, because I think many interpret it as taking something from here and putting it over there, with the hope that they can squeeze a little more value out of it.

A better approach is to learn about atomization. This term refers to planning the design of the content for the respective distribution channels BEFORE it is created.

When you have a plan you know where you are going. That focus gives you the power to consider in advance how your content can be more useful for your communities on the respective platforms where it will be consumed.

I imagine Stephen King writing a novel and considering who will play the main character when the novel is made into a Hollywood film, and even what that film will be entitled. Obviously, if this were true (which it probably isn’t) it would change how the original content in the novel is written.

That’s the idea of atomization. It’s more than planning, more like pre-planning.

So, as you create your content, consider how you will later break it down, retitle it, and remix and associate the various formats of print, audio, photos, and video so that it is highly focused for the respective social media channels.

This is what I find interesting.

You can build higher value content by planning both it’s construction and deconstruction. Tweet this

It’s a simple matter of building themed content and then planning for it’s distribution on the respective social media channels.

Leave a comment and share how your content planning works.

About the Author:  Jeff Korhan, MBA, is the author of Built-In Social: Essential Social Marketing Practices for Every Small Business – (Wiley 2013)  

He helps mainstream businesses adapt their traditional growth practices to a digital world. Connect with Jeff on LinkedInTwitterFacebook, and Google+.

Photo Credit

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