Get Real Sales by Blogging

I’m a sales and marketing expert, though my expertise in two specific areas seem to be merging to create a unique niche.  For nearly fifteen years I have worked with the Chopra Center for Well Being, becoming a Certified Meditation Instructor as a result of my incredible experience.  Lately, I’m teaching more as interest in […]

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Right Actions – Get Out of the (Twilight) Zone

I remember this Twilight Zone episode where a box is delivered to a couple that lives in cramped, one bedroom apartment.  A note explains that if they unlock the box and push the button, someone they don’t know will die and they will receive $200,000. (I guess that was a lot of money back then!)  […]

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Selling The Right Way is Transparent

Yesterday I gave my Selling the Right Way! presentation at the annual Green Industry Conference sponsored by the Professional Landcare Network (PLANET).  The audience was more than receptive – they get it! We really had a great time.   We learned that selling today has to be very transparent.  Why?  Because we are living in a […]

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Teamwork – Play Well with Others!

Today I was reading about business school rankings in the Wall Street Journal.  I’m especially tuned in to this topic because my daughter Alison will be a freshman in college next year — and her intent is to study – that’s right –  business.  I think that was what Tom Cruise said in the film […]

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Values – Start Here and The Rest is Easy

Yesterday I had the pleasure of playing golf with Ken Blanchard and several members of his team from The Ken Blanchard Companies right here in Naperville at The White Eagle Golf Club.  In addition to being a great storyteller and an all-around good guy, Ken is also a darn good golfer.  He certainly humbled some […]

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Customer Service – It's the Heart of Your Business

After speaking this past weekend at the Summer Symposium of The Professional Landcare Network (PLANET), I’ve been contemplating the fact that great customer service is nothing more than consistently performing  to the expectations of your clients.  Too often we stop doing what works to try the latest idea.  Companies need new ideas to grow, but […]

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Blindfolded Cliff Diver Service – It Hurts!

I’ve heard it said that great customer service is sometimes invisible – you don’t even notice it.  While this is occasionally true, it’s not always the case.  For example, why do you go to your favorite restaurant?  It’s probably because you like it.  Duh?  Well, why do you like it so well?  You know what […]

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Can't Get No Balance at Work? – Measure It!

I was recently asked to write an article on work-life balance for Snow Business Magazine.  If you have any knowledge of the snow business, you know this is an unpredictable, high-intensity business.  It’s a business where the best laid plans – well, they get buried under the relentless, ferocity of the next storm.  Yet, it […]

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The Green Thread – It Works!

Everybody seems to be talking about green these days.  What does it really mean to be green?  Well, start by just looking around.  Green is the most predominant color in the universe- and therefore, it is an overriding energy that connects all of us.  From basis physics we all learned colors vibrate at different frequencies […]

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Right Way Selling

One of the most valuable tools in selling is knowing your customer.  When you engage with your customer on a regular basis, you learn their habits, mannerisms, and generally what they are like as a person.  Yesterday I gave a presentation to the Snow and Ice Management Association.  One of many excellent questions I was […]

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