Archives for December 2011

The Best of Jeff Korhan 2011

2011 proved to be a positive year for small business marketers – one in which social media and other forms of online marketing moved further into the mainstream.

Smart business marketers have begun to realize that social is not just a layer to add to their marketing, but an essential component that has to be baked into every aspect of the business.

My experience working with mainstream small businesses, and interacting with you both here and on the primary social networks, is that there is quite an appetite for educational content for making that happen.

So, as long as you keep showing up here, I’ll do the same.

Without further delay, here are the best articles of JeffKorhan.com from 2011. They were selected primarily based upon the extent of social sharing – your digital votes of confidence.

Also, to limit this list to a dozen, there was a bias applied regarding future relevance as to where new media and small business marketing is sure to be trending in 2012.

More on 2012 trends coming soon!

Social Media Networking and Marketing

3 Powerful LinkedIn Profile Tips

Create a powerful LinkedIn profile by tagging your title with keyword phrases, adding video, and identifying and adding your most relevant skills.

How to Protect Your Facebook Account From Hackers

There many ways to protect your Facebook and other online accounts from being hacked, but these 5 tips are the most powerful and easily implemented.

Facebook Timeline is Your People Magazine

The magazine style format of Facebook Timeline will change how Facebook is used by increasing awareness that every user is indeed an online publisher.

Mainstream Small Business Marketing

Why Groupon is Bad for Small Business

Groupon is like a Super Bowl ad.  It definitely creates awareness, but it does so at a price – one with consequences that should be carefully considered.

Ask Your Customers the Tough Questions

Your best customers will tell you the truth – even when you ask them the tough questions that will give you what you need to make your business and your marketing more better.

Social Media Tips for Local Retailers

Traditional retailers can use social media to bring the in-store experience online – and drive those customers to the store where they can experience its full value.

5 Best Practices for a Successful QR Code Marketing Campaign

Successful QR code campaigns should carefully consider your mobile marketing objectives and deliver a favorable user experience for your target audience.

Are You a Brand or a Business?

Brands are symbolic, whereas business are practical and experiential. They solidify relationships that build true customer loyalty.

Blog or Website?  The Real Difference

The most promising online marketing site today may be a hybrid site that combines the best qualities of a blog and traditional website on the home page.

Content Marketing and Search

How to Prepare Your Business for Social Search

Search is what drives the web, and its rapidly moving to where the most relevant content is being created – the social networks.

How to Make Your Video Go Viral

The most reliable way for making your business videos go viral is to work at making them useful for serving the highest needs of your community.

Quality Online Content is Not Enough

It’s not enough to create quality content to be relevant for the new SEO – you have to create an experience that is attractive, interesting, and user friendly.

One more thing …

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Leave a comment below or share this with your community with any of the share buttons below – or with those on the little red bar at the bottom of this page.  

All the best for an outstanding 2012! 

Small Business Insights from Outsiders

While it is essential to practice ongoing education to stay current with trends, technologies, and best practices – it is much easier to acquire that same knowledge through networking.

In fact, networking is nearly always the top reason given for attending industry conferences and expos. The conversations in the halls after an educational session – or at the end of the day, are often the ones that lead to the most profound and lasting insights.

To generate more fresh ideas, it’s also essential to network and learn from business leaders outside of your industry. 

Here’s a few I learned by doing exactly that.

Stick to Your Niche

Mike Chapman of Chapman College Admission Consulting helps college bound students in central Ohio make the most of their college experience – from the planning and application process, to finding and securing financial aid, all the way through to post-graduate career advising and interview coaching.

Chapman serves a narrow and defined niche – central Ohio students seeking to attend a four year college. While Chapman considered expanding its business reach to include the entire state of Ohio, the decision was made to limit the population served in order to serve them well – by offering more extensive services and personalized attention.

What Mike Chapman practices is something I’ve learned in my business ventures. Stay focused on those you can best serve if you expect to sustain passion for your work – and the profits that come from doing it well.

Explain What You Do – For a 3rd Grader

If you do not have a well defined business processes, then you cannot possibly explain to your prospects how and why you can help them.

Having clear processes accomplishes a number of things. The most important is projecting confidence.

When you can describe what you do in simple and concise language, your prospect instantly knows you have a plan or method for reliably taking them where they want to go.

A well-defined process also ensures that each and every member of your team is applying the same proven formula – thereby avoiding embarrassing and costly mistakes.

How do you explain what you do so a 3rd grader can understand?  Video and Powerpoint presentations are excellent vehicles, and both are easily embedded into your website and social media pages and profiles.

Creatively Engage Your Community

In considering how to get the most bang from his marketing budget, Mike Chapman came up with a exceptional idea for extending his reach deep within his target market.

Instead of spreading his dollars around, he instead chose to make an impact by investing $5,000 to fund an annual scholarship for one fortunate student.

To be considered for the scholarship, the student needs to simply agree to enroll at one of Ohio’s four-year colleges, and pledge to work or attend graduate school in Ohio upon graduation. The idea is to recognize and reward a student who is truly passionate about Ohio.

To apply for the scholarship, students have to create a 2 minute video describing what they love most about Ohio. There are a number of things I like about this idea – all of which affirm the company mission or purpose.

So, the challenge for adapting this to your business is to first get clear about your company mission. Then ask yourself how you can extend that into your community in an engaging way.

Incidentally, the winner of the Chapman scholarship is determined by crowdsourcing the community response to the students videos that will be hosted on the Chapman College Admission Consulting website.

Isn’t that a brilliant way to make a difference and get the community talking about your brand – while also driving traffic to your website?

See what I mean? The new ideas you are looking are already here.

You just have to get outside of your comfort zone to find them.

Leave a comment below or share this with your community with any of the share buttons below – or with those on the little red bar at the bottom of this page.  

Until next time,  Jeff

In Content We Trust

Consumers have always sought information to help them make better buying decisions. Prior to social media, content was distributed via traditional media outlets – radio, television, and newspapers. According to a recent study by Pew Research Center, Internet search is the leading source of information for consumers making decisions with respect to local businesses. Surprisingly, […]

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Facebook Timeline is Your People Magazine

Facebook Timeline is much more than an improved interface for enhancing the user experience. The magazine style format of Facebook Timeline promises to change how Facebook is used – by creating greater awareness that every user is indeed an online publisher. When one assumes the role of a publisher, as opposed to that of a […]

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Can You Really Help Your Customer?

Whenever someone asks if you can help them, there is only one thing they are considering. Do you really have the necessary direct experience to first understand their situation – and then the acquired knowledge for applying a viable solution. People and Google LIKE Direct Experience People like direct experience. This is why they are […]

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3 Reasons to Start Writing

Writing is an activity that helps you discover new ideas, recall those you have since dismissed, and share all of them with your audience. In many ways, writing is like a meditation – it’s a focusing technique that clears the way to bring forward the best that you have to offer. If you happen to […]

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Are You a Brand or a Business?

Social media enables brands and businesses to extend their marketing reach, thereby achieving new opportunities for interaction with followers, fans, prospects, and customers. The challenge is converting that activity into new business. This is accomplished by distinguishing the brand from the business – understanding how the dynamic of reach and interaction, and how they work […]

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Google Currents and the Mobile Trend

This week Google launched Google Currents – a well-designed application that takes mobile to another level by bringing all of your digital magazines together into a friendly interface. As a business, your digital magazine is your blog – and Google Currents is designed to help you distribute that expertise to your target audience via their mobile device. […]

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Customer Experience Defines Your Brand

Every entrepreneurial venture starts with a vision. That vision is an intention – one that guides the early course of the business. It’s one that shapes business practices to build customer loyalty and sustain growth. Eventually, there comes a time when customers have a vision that defines your brand – one that is largely determined […]

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3 Powerful LinkedIn Profile Tips

Whether you are looking for a job or new customers, your personal LinkedIn profile is an invaluable resource. To get the most out of LinkedIn, its important to go beyond the basics. Even when LinkedIn congratulates you for having a profile that is 100% complete – there is still much more that you can do. […]

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